Gift Card Use and Conditions
Can I use a gift card to buy in the PUGIL physical shop?
No, customers can use their gift cards to make purchases in the online shop, they will not be valid in the physical shop.
Can I buy a gift card for someone else?
Yes, if a customer wishes to buy a gift card for someone else, then they must forward the gift card email to the recipient.
Can I spend my gift card balance on more than one order?
Yes, the balance on the gift card can be spent on more than one order. Gift card balances are applied to the total value of an order, which may include tax and shipping.
What if I don't have enough balance on my gift card to pay for a whole order?
When a customer redeems a gift card, the payment screen displays one of the following options:
If the available balance on the gift card is greater than or equal to the order total, the customer can click Complete Order.
If the available balance on the gift card is less than the order total, the customer is asked to choose a second payment method for the balance before placing the order.
Does my gift card have an expiration date?
No, the balance on gift cards never expires.
How can I access a lost gift card?
You can click on Resend Gift Cards from the order confirmation email. We recommend that you do not delete this email until the balance on the card has been used up.
Can gift cards be used in conjunction with a discount code?
Yes, gift cards are a form of payment.
Do discounts or promotions apply to the purchase of gift cards?
No, gift cards are not subject to any promotion. The purchase of the card itself does not qualify for any discounts.
Can a gift card be used more than once?
Yes, as long as there is a balance remaining on the card.
Can more than one gift card be used to make a purchase?
Yes, a customer can redeem another gift card during the payment process.
Can a gift card be used to purchase another gift card?
No, you cannot use a gift card to buy another gift card.
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